Shipping
How long will it take before I receive my order?

The parcel will arrive within 2 - 5 working days.
What are the shipping and handling costs?
For orders over £250, we charge no shipping costs. For orders up to £250, we charge £10 for shipping and handling.

Returns
Can I return my order at all times?
All goods will be refunded if they are returned unused, in their original condition and with their original packaging, within 7 working days of receiving your delivery. Customers must make their own arrangements for returning goods at their own cost. Make sure you inform us via info@deltectape.com before you return the goods. 
How do I return or exchange my products?
Inform us via info@deltectape.com before you return the goods. Return address: Wiltec B.V. Industrielaan 24, 5406XC, Uden, The Netherlands
How long will it take to process my return request?
After receiving the goods it will take 3 - 5 days to process your request. We will inform you about the refund.

Payment
What are the available payment methods?
he available payment methods are Pre Transfer, VISA and MasterCard.
Can I pay by invoice?
It is not possible to pay by invoice. Please use the other payment methods: Pre Transfer, VISA or MasterCard.

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